Our weekly newsletter provides a brief snapshot of issues we have been working on internally, research topics we have been pursuing, or interesting articles or media that have come across our desk and impacted our thinking.
September 11, 2019
Here is a topic, written about in 2016, that we have been thinking about lately: Unpleasant Design When you make something annoying, on purpose When a Chenmarker recently spent the night sleeping on the floor of the Reykjavik Airport because all of the available seats in […]